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Deactivate Integration

The Deactivate Integration feature allows users to temporarily disable an integration without permanently deleting it from the system. This is useful for maintenance, troubleshooting, or when an integration is no longer needed but may be required in the future.

When an integration is deactivated, it remains in the system with all its configuration settings preserved, but it will not execute or process any data until reactivated.

To deactivate an integration:

  1. Navigate to Integration Management
    Access the main Integration screen through the Workflow Setup menu.

  2. Locate Target Integration
    Browse or search the integration grid to find the specific integration you want to deactivate.

  3. Click Deactivate Icon
    Click the deactivate (toggle) icon on the right side of the integration record.

    • The icon typically appears as a toggle switch or power button
    • For active integrations, it shows "YES" in the Active column
  4. Confirmation Workflow
    The system displays a confirmation dialog to prevent accidental deactivation.

Deactivate Integration

Deactivation Workflow

Confirmation Dialog

When you click the deactivate icon, the system displays a confirmation message: